Privacy Policy

We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

Effective Date: 09 May 202315 Sections

This Privacy Policy covers the information we collect about you when you use our products or services or websites, or otherwise interact with us.

VIPL, "we" and "us" refers to Violet InfoSystems Private Limited as Controllers and any of our corporate affiliates appointed as Processors. We refer to our products, together with our services and websites as "Services" in this policy.

VIPL is responsible for the processing of personal data it receives, under the Information Technology (Amendment) Act (2008) and complies with the General Data Protection Regulation (GDPR). In certain situations, VIPL may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

01

Personal Identification Information

We may collect personal identification information from Users in multiple ways, including, but not limited to, when Users visit our site, voluntarily subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name and email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information; however, User may not be able to access certain Site related activities.

02

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information that does not identify the User.

03

Information We Collect

Customer Data

Customer Data may be processed by us as a result of customer's use of the Services when our customers, or their end-users, input or upload information into the Service. This data includes name, email address, phone number etc, we collect for providing the services. VIPL also collects customer data, on your instruction, from third parties on your behalf.

Other Data

Customers provide data that is necessary to create user accounts. For creation of user accounts, you provide your name, email address, password, telephone number and correspondence address. You also provide billing details for invoicing purposes.

04

How We Use Your Data

How we use your personal data will depend on which Services you use and how you use those Services. Customer Data will be used by VIPL in accordance with Customer's instructions, including any applicable terms in the Customer Agreement and as required by applicable law. Other Data is used by us to provide our services, send our newsletters and to communicate with you by responding to your requests, comments and questions. We use your data to authenticate you and authorize access to our services. We only process Customer Data on behalf of our customers and in accordance with their instructions provided in the applicable Services agreement with us.

05

Lawful Bases for Processing

We have lawful bases to process your personal data. We also use your consent as bases for lawfully processing your personal data. We process your personal data only when we have a lawful basis. Presently, we use the Performance of Contract (i.e. to deliver the services to our customers) and consent as the lawful basis for processing. For certain processing, we may also use legitimate interests as provided under the Data Protection Regulations. Where you have consented to a particular processing, you have a right to withdraw the consent at any time.

06

Users under 16 Years of Age

The Sites and Services do not knowingly collect personal information from users under the age of 16. If you are under the age of 16, you are not permitted to use the Sites and Services or to disclose Personal Information. If we learn we have collected or received Personal Information from a child under 16, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.

07

Security of Your Personal Information

We implement security controls to prevent breaches and unauthorised access to your data. We maintain reasonable and appropriate security measures to protect Customer Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. VIPL takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

08

Sharing Personal Information

We may provide your personal information to Service Providers that provide Services to help us provide better services to you; such as processing your payments. Service Providers will be authorized to use your personal information only as and when necessary. We will and may disclose your personal information as and when required by the Law only in common interests and good faith. If VIPL is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

09

Web Browser Cookies & Social Media Widgets

Our Site may use cookies to enhance User experience. VIPL's website includes Social Media Features, such as the Facebook & LinkedIn Re-direct/Like button and Widgets. These features may collect your IP address and track pages visited on our website, and may set a cookie to enable the feature to function properly. Social Media Widgets/Features are governed by the Privacy Policy of the company providing them. If you wish to not have this information used to provide you interest-based ads, you may un-subscribe by writing to us at privacy@violetinfo.com.

10

Data Retention Policy

We will retain your personal information for as long as is needed to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We retain your information for as long as you have an active Services account. VIPL will retain Customer Data in accordance with a Customer's instructions, including any applicable terms in the Customer Agreement and as required by applicable law. When you decide to close your account, we delete all personal information about you.

11

Cross-Border Data Transfers

Since we are an international company, your data will be processed outside of the EU region. Your data will be processed within Third Party Data Centers in India. Some countries where we process data may not have as protective laws as your own country. VIPL offers European Union Model Clauses (Standard Contractual Clauses) to meet the adequacy and security requirements for Customers that operate in the European Union and for other international transfers of Customer Data.

12

Your Rights to Control Data

By accessing the Site, User understands and agrees that any information provided is voluntary and knowingly made in accordance with the laws and protection of User's locale. It is the intention of VIPL to comply with all provisions of the General Data Protection Regulations ("GDPR"). In the event you are protected under the GDPR, you have rights including the right to access, rectify, erase, restrict, and object to processing of your personal data. To make a GDPR request, you may contact VIPL at privacy@violetinfo.com.

13

Contact Information

If you have questions or complaints regarding this Policy, you may contact us through email at privacy@violetinfo.com or by phone at +91-9967037744.

14

Your Acceptance of These Terms

Use of this Site and transmission of information to VIPL is acceptance of the terms of this policy unless otherwise prohibited by law. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

15

Privacy Policy Changes

VIPL may change this Privacy Policy from time to time, at our sole discretion. VIPL encourages visitors and customers to frequently check this page for any changes. We will notify you of material changes in advance by email or by notice when you log in to the Sites and Services. Your continued use of our services after any change in this Privacy Policy will constitute your acceptance of such changes.

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